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 Though many people know what a lemon is, few know how state lemon laws can help if they find themselves driving a clunker.

So what makes a car a lemon? Usually, if the car has needed more then 4 repairs for the same defect within the warranty period, it is considered a lemon. However, these rules differ dependent on the state so be sure to check your state laws before making any moves.

 With that said, all lemon laws are based on a few conditions:

  • The problem must have started early in your ownership of the vehicle.
  • You must report it your manufacturer and make sure it was addressed under your warranty.
  • The problem must continue after a repeated amount of repairs
  • The problem must cause substantial impairment to the use of the vehicle.

Sound familiar? You’re probably lugging around a lemon.

In most places, the best thing you can do to get your money back is to hire an attorney. A lawyer should be able to get your money refunded, however, be aware that you may be charged for how many miles you drove your car before you reported the problem.

If your defect does not meet the lemon law criteria, you are not completely out of luck. The Magnuson-Moss Warranty Act is another option. This law states that by not fixing the problem, the manufacturer is violating repair warranty.

If you find yourself in this situation, here are a couple of tips that will simplify your case.

  • Make sure to keep a copy of all vehicle documentation including repair orders, contracts, warranty books and the owner’s manual.
  • Keep track of all conversation had with the dealership. The best way to do this is to keep a notebook outlining the date, time and what was discussed each visit.
  • Don’t forget to keep track of your repairs including how many times your car was in the shop and how many totally days your vehicle has been out of commission.

By doing this you can save time, money and precent a very large headache.

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Chrysler Group LLC recently commissioned a new program that will enable people to buy competitive-make, pre-owned vehicles at all FIAT dealerships. All vehicles purchased will be backed with a Chrysler Group warranty.

The new certified pre-owned (CPO) program is called Diversified Certified will include Dodge, Jeep and Ram Truck vehicles that are 2008 models or above and have less then 48,000 miles.  With the ability to purchase these cars comes a Chrysler Group warranty that which is good for 5 years or 60,000 miles from the original in-service date. Essentially, it is a bumper-to-bumper warranty, which includes towing and roadside assistance.

“Just because we didn’t build the vehicles, doesn’t mean we won’t back it with a Chrysler Group warranty,” says Eric Swanson, Head of Certified Pre-Owned Vehicles at Chrysler Group LLC, in a statement on media.chrysler.com. Of course, we always want our customers to visit our dealers and purchase a new or certified pre-owned Chrysler Group model, but now we have given them another option to consider.”

Many people believe that new CPO program is a way to boost FIAT sales, which haven’t had the quite the same impact in the United States as they have overseas. Diversified Certified is set to launch in FIAT dealers and then extend to Chrysler, Jeep, Dodge and Ram dealers in May.

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20
Jan 2012

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Car warranties are excellent protection against manufacturing defects or workmanship errors. With a car warranty, manufacturers promise that within a certain time frame, your new car purchase will function as promised. But car warranties are not blank checks from the manufacturer to pay for any necessary repairs. Certain things you do can cancel the agreement of the car warranty.

1. Don’t use the right fluids in your car.

When your car manual says to use a specific type of oil (or any other type of fluid) in your car, use that type. They spend lots of money to figure out what will help the car work most efficiently, and they aren’t just “suggesting,” they are insisting. You might find a better deal on a cheaper type, and in the interest of saving money, you could be tempted to go against the manufacturer’s instructions. But here’s a warning for you – if you use the wrong type of oil and your engine seizes up, your car warranty won’t cover the repair.

2. Don’t install the right tires on your car.

You might think it’s really cool to “pimp your ride” by adding some special modifications to your car, like “dubs” or special lifts that change the height of car with lift or lower kits. Unfortunately, your car was not designed to ride like that. Modified tires or a different center of gravity in your car can drastically alter the torque on your chassis and axle bearings. If your modifications can be traced as the root of a problem, your repair won’t be covered by your car warranty.

3. Don’t save your receipts.

You probably know that you aren’t required to go to your dealer for regular maintenance. What you may not know is that every time you take your car to another service center, you absolutely need to save your receipts. And not just your credit card slip. Make sure you leave with a detailed list of all the fluids, filters and other parts that were used during service. If there’s a contest over coverage on your warranty, the manufacturer can 1. claim that you didn’t service the vehicle according to maintenance instructions or 2. the service center didn’t use the correct parts. Save your receipts. If you’re not sure, go to the dealer. They are required by their contract with the manufacturer to keep very detailed record of any services performed.

4. Tow something.

Unless you own a heavy-duty truck that has a guaranteed capability to tow specific weights, don’t try it. If the manufacturer can prove you towed something, either a trailer or another vehicle — even a short distance — that could void your car warranty. Your car’s engine is probably not built to handle the strain of the extra weight, and any damages that occur after the tow would probably not be covered by your car warranty.

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15
Jan 2012

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Electronic Stability Control (ESC) is considered by many to be the most important safety feature on vehicles since the seatbelt. At the very least, it has reduced fatal crashes by 35%. This blog post will explain a little bit about how it works.

Yaw Rate Control

The yaw rate of a vehicle is the rotation of the vehicle around a vertical axis. This physics term describes the dangerous situation that occurs when the car skids around a turn. This sensor measures the steering wheel angle (where the driver intends the car to go) and at what rate the car is actually rotating to get there. Yaw Rate Control uses the functions of the Anti-Lock Brake System to correct the vehicle’s trajectory.

In essence, it corrects a probable loss in steering control. In addition to controlling the brakes individually, it can also modify the transmission and throttle output to slow the car down and increase torque in cooperation with the brakes to correct the path of the car.

Because of its effectiveness, ESC is now required to be standard on all vehicles from 2012 and beyond. It is known by several different names across the range of manufacturers, including the following:

  • Electronic Stability Program (Dodge, Ford, Hyundai, Jeep, Suzuki)
  • Dynamic Stability Control (Land Rover, Mazda)
  • Vehicle Stability Assist (Honda, Acura, Hyundai)
  • StabiliTrak (Buick, Cadillac, Chevrolet, GM, Pontiac, Saturn)
  • Vehicle Dynamics Control (Subaru, Fiat, Infiniti, Nissan)
  • Precision Control System (Oldsmobile)
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12
Jan 2012

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It seems like such a rarity these days – a car with a severe rust problem. Perhaps the manufacturers have developed better paint or sealers. For whatever reason, it usually takes years for rust to develop on vehicles. If rust does develop in the first few years, usually 3-5, the damage might be covered under your standard car warranty, specifically the corrosion coverage.

Like most car warranties, they offer protection against manufacturing defects, but only for a certain period of time. Just like when you buy a CD, the store won’t replace it for you when the disc gets scratched. Cars are a little different, though. They have car warranties, and consumers are offered a baseline of protection for this very large purchase they made.

Corrosion, or rust, is usually caused when the paint has been chipped due to debris, gravel or pebbles. When the raw sheet metal is exposed to the elements, it can oxidize, causing unsightly rust that will only spread to surrounding areas. Surface rust can usually be remedied by sanding the rust and surrounding areas down to the raw metal and repainting and resealing the area.

But that’s not what corrosion coverage in a car warranty will cover. The vast majority of car warranties offer corrosion coverage, but only for perforations, not simple surface rust along the edges.

Preventing Rust

  • You can prevent rust by following a few simple guidelines:
  • Wash your car often – every two weeks in the winter especially if there is salt on the roads
  • Wax your car every few months to protect the finish
  • Examine your car carefully every few months for nicks or scratches. Don’t neglect the undercarriage and trunk areas.
  • If you find a nick or a scratch, seal it as soon as you can. The best choice is touch-up paint, but clear nail polish will also offer protection.

If you think you might have a claim for corrosion based on your car warranty coverage, see your car dealer as soon as possible to speed up the claims process.

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